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98pkr FAQ —
All Your Questions Answered

Whether you are new to 98pkr or a regular player, find clear answers about account setup, PKR deposits and withdrawals, PSL betting, slot games, bonuses and responsible gaming — all written for Pakistan players.

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Browse FAQ by Topic

Jump to the section most relevant to your question.

Account & Registration

Questions about creating your 98pkr account, verifying your Pakistan mobile number, username and password management.

Deposits & Withdrawals

How to top up your PKR balance via JazzCash, Easypaisa, Raast or bank transfer, and how to request a withdrawal.

Cricket & Sports Betting

Live PSL markets, T20 international odds, in-play betting rules and how to place a bet on cricket from your account.

Slots, Fish & Bingo

Game rules, RTP information, how winnings are credited, and which games count towards bonus wagering requirements.

Bonuses & Promotions

Welcome bonuses, reload offers, PSL season specials, free spins and how wagering requirements work for Pakistan players.

App & Mobile Access

How to download the 98pkr app for Android or iOS, enable push notifications and use biometric login on your phone.

About This Help Centre

This FAQ page covers the most common questions from 98pkr players across Pakistan. Whether you are logging in for the first time, trying to deposit PKR via JazzCash or Easypaisa, placing a bet on a live PSL match, or claiming a bonus — you will find a straightforward answer here.

All answers are written specifically for Pakistan users. We use PKR throughout, reference local payment methods you already know, and keep the language clear and practical. If your question is not covered below, our live chat support team is available around the clock to help you directly.

Use the category headings below to jump to the section you need. Each section uses a simple accordion — tap any question to expand the answer.

Account & Registration

Go to the Register page and fill in your Pakistan mobile number, choose a username and set a strong password. An OTP will be sent to your mobile number to verify ownership. Enter the OTP to complete registration. The whole process takes under two minutes. Once your account is created, you can deposit PKR and start betting immediately.

You need a valid Pakistan mobile number (used for OTP verification and account recovery), a username of your choice, and a password of at least eight characters. You do not need to upload any documents to register, though identity verification may be requested before your first withdrawal to keep your account and funds protected.

No. Each player is permitted one account only. Creating multiple accounts is against the platform rules and may result in all associated accounts being suspended and balances forfeited. If you have forgotten your login details, use the account recovery option or contact live chat support — there is no need to create a new account.

On the Login page, select the Forgot Password option. Enter your registered Pakistan mobile number and an OTP will be delivered to that number. Enter the OTP within the time limit, then set your new password. If you no longer have access to your registered mobile number, contact our 24/7 live chat support team for manual identity verification and account recovery.

Yes. 98pkr uses SSL encryption across the entire platform to protect data in transit. Your personal information is never sold or shared with third parties outside of what is required for payment processing. For full details on how your data is handled, read our Privacy Policy.

Deposits & Withdrawals

98pkr supports JazzCash, Easypaisa, Raast, direct bank transfer, debit and credit cards, and other mobile wallets popular in Pakistan. All deposits and withdrawals are processed in PKR with no currency conversion fees. The available methods are shown inside your account on the payments page once you log in.

Deposits via JazzCash and Easypaisa are typically reflected in your 98pkr balance within seconds of completing the transaction on your mobile wallet. In rare cases during peak periods, it may take up to five minutes. If your balance has not updated after ten minutes, contact live chat support with your transaction reference number and the team will resolve it promptly.

The minimum deposit amount varies slightly by payment method and is displayed on the deposit page inside your account. Generally, JazzCash and Easypaisa have low minimums to make the platform accessible for all Pakistan players. The exact current minimums are always shown at the time of deposit so there are no surprises.

Log in to your account and go to the Withdraw section. Select your preferred withdrawal method (JazzCash, Easypaisa, Raast or bank transfer), enter the PKR amount and confirm the request. Withdrawals are processed to the same payment method used for your most recent deposit where possible. Make sure your payment details are verified before your first withdrawal to avoid processing delays.

JazzCash and Easypaisa withdrawals are typically processed within a few hours. Bank transfers and Raast withdrawals may take one to two business days depending on your bank. Processing times for each method are shown inside your account. If a withdrawal has been pending for longer than the stated time, reach out to live chat support with your withdrawal reference.

Cricket & Sports Betting

98pkr covers Pakistan Super League (PSL), T20 internationals, One Day Internationals, Test matches, and major domestic tournaments. During PSL season you will find extensive markets including match winner, top batsman, total runs, wickets, and many in-play options. Head to the Bet page to see all currently available fixtures and markets.

In-play betting lets you place bets on a match while it is actively in progress. Odds update in real time ball by ball during cricket. You can bet on the next over total, the next wicket, current run rate and many other dynamic markets. In-play betting is available for PSL, T20 internationals and selected other fixtures. Visit the Betting page for more details on how live markets work.

Yes. Alongside cricket, 98pkr offers betting markets on major football leagues and international fixtures, as well as popular esports tournaments. Pakistan players who follow both cricket and football can manage all their bets from the same account and PKR balance. The full list of available sports and events is on the Bet page.

If a match is officially abandoned, cancelled or not completed within the required timeframe (typically the same day for cricket), all bets on that match are voided and stakes are returned to your PKR balance in full. Match suspension rules and specific conditions are available in the full betting terms on our Terms and Conditions page.

Slots, Fish Games & Bingo

98pkr offers hundreds of slot titles covering a wide range of themes, reel configurations, bonus features and jackpot types. New titles are added regularly. You can browse all available slots on the Slot Games page, where games are sorted by category and popularity to make it easy to find something you enjoy.

Fish games are skill-influenced shooting games where you aim and fire at various fish and sea creatures on screen. Each creature has a different point or multiplier value. You fire bullets that cost PKR credits, and winnings are based on the value of what you catch. They combine elements of arcade gaming with real-money play and are popular among players looking for something different from traditional slots. Visit the Fish Games page to explore all available titles.

98pkr offers live bingo rooms where balls are drawn in real time and players mark off numbers on their digital cards. When a player completes the required pattern first, they win the prize pool or a share of it. Bingo rooms run throughout the day, each with different ticket prices in PKR and varying prize amounts. Visit the Bingo page to see currently open rooms and upcoming game times.

Yes. Slot wins, fish game payouts and bingo prizes are credited to your PKR account balance in real time as soon as the result is confirmed. There is no waiting period for game winnings. You can see your updated balance immediately after a winning spin, shot or bingo call. Winnings from bonus free spins may be subject to wagering requirements before they can be withdrawn — check the bonus terms for specifics.

Bonuses & Promotions

New 98pkr members receive a welcome bonus on their first deposit. The current welcome offer is detailed on the Promotions page. Bonus amounts and qualifying deposit minimums may change during special periods such as PSL season. Always read the terms and conditions attached to each promotion before claiming.

Wagering requirements (also called playthrough requirements) are the number of times you must bet a bonus amount before it converts to withdrawable PKR cash. For example, a 10x wagering requirement on a Rs 1,000 bonus means you need to place a total of Rs 10,000 in qualifying bets before that bonus becomes withdrawable. The specific wagering requirement for each promotion is stated clearly in the bonus terms on the Promotions page.

Yes. PSL season brings dedicated promotions including enhanced odds, cashback offers on cricket bets, free bets for specific matches, and bonus top-ups tied to PSL results. These are available exclusively during the tournament window and are announced in advance on the Promotions page. We recommend checking that page regularly during PSL to make sure you do not miss any limited-time offers.

Reload bonuses are available to existing members who make qualifying deposits during a promotional period. Log in to your account, go to the Promotions section, and select the offer you want to claim before or after your deposit as the instructions specify. Some offers are automatically applied; others require you to opt in. The claim steps are described on each offer card on the Promotions page.

App & Mobile Access

Visit the App page for direct download links for Android and iOS. Android users can download the APK file directly to their phone. iPhone users can install via the App Store link on that page. The app is free to download. Your existing 98pkr login credentials work immediately on the app — there is no need to create a separate account.

Yes. The 98pkr app is available for both Android and iOS devices. Android users download the APK directly from the 98pkr website. iOS users install via the App Store. Both versions offer the full platform experience including cricket betting, slots, fish games, bingo, deposits and withdrawals in PKR. Visit the App page for full instructions on installing on your specific device.

Yes. On compatible Android and iOS phones, the 98pkr app supports fingerprint and face unlock for quick secure login. After your first manual login on the app, go to Account Settings and enable biometric authentication. Once active, you can log in with a single touch or glance without typing your password each time — useful when checking live PSL scores and odds quickly.

Yes. The 98pkr app sends push notifications for upcoming PSL and T20 match starts, live score updates, bonus expiry reminders and new promotional offers. You can customise which notifications you receive from the app settings on your phone. Enable at least match start alerts if you want to be ready to place your in-play bets from the first ball.

Responsible Gaming

Log in to your account, go to Account Settings and select Responsible Gaming. From there you can set a daily, weekly or monthly PKR deposit limit. Once a limit is set it takes effect immediately. Increasing a limit requires a cooling-off period before it becomes active, giving you time to reconsider. Setting sensible deposit limits is one of the best habits you can build as a player.

Yes. You can set a temporary cool-off period (24 hours, 7 days, 30 days) or a longer self-exclusion from your account settings. During a self-exclusion period your account is deactivated and you will not receive marketing communications. If you feel your gaming is becoming difficult to control, we strongly encourage using these tools. More guidance is available on the Responsible Gaming page.

Yes. 98pkr is strictly for users aged 18 and above. By registering you confirm that you meet the minimum age requirement. If we have reason to believe an account is being used by a minor, the account will be suspended and any balance held pending verification. Please ensure that your device and login credentials are not accessible to anyone under 18 in your household.
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About Us Terms & Conditions Privacy Policy Responsible Gaming

18+ only. Gaming should be a form of entertainment. Always set a budget and stick to it. If you feel gaming is affecting your daily life, use the self-exclusion tools in your account settings or visit our Responsible Gaming page.

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Can't find what you need in the FAQ? Our live support team is online around the clock. Or jump straight in — create your free 98pkr account and explore PSL betting, slots and more in PKR today.

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